This, I'm, might help anyone looking to buy a ceiling fan. I, like most individuals, shop at your neighborhood Home Depot. After my kitchen/family room addition/remodel, I decided to obtain a "fancy" ceiling fan within local HD store. There' found numerous styles and cost ranges and in many cases catalogs for fans you can special order. I promptly decided on a particular Hampton Bay San Tropez style fan having a remote. Having many ceiling fans during the entire entire house for many years, I felt an isolated would make it provide an "upscale" feel. Hampton Bay has always a pleasant selection of fans, yet still does.
Using the lifetime warranty offered by HD, I believed this could be a no-brainer. Instead, it has been quite an event. My remodel was last 2005. From the first couple of years, my ceiling fan eliminate. If you do extensive, and that i do mean extensive research, I was able to uncover a 1-800 number for the Hampton Bay warranty department. Home Depot was virtually unhelpful with providing me using a number to take care of the condition. Luckily, I came across a telephone number online, strictly accidentally. After giving the warranty department while using model/serial number, they promptly diagnosed the problem and sent me out a whole new remote.
Soon after weeks, I finally received the brand new remote to discover it was not the problem. After playing phone tag once again, they diagnosed it a receiver problem inside fan and sent me another receiver. They said it had been straightforward to install and even though it was too difficult, it had not been a walk in the park either. After another year, the issue happened again. Now, after round 2 of messages or calls twelve months later, I enjoyed the fan for 1 more year therefore the frequent problem happened again. The fan wasn't even 3 years old. I chose to only purchase a brand new ceiling fan determined the one style I liked was by Hampton Bay again.
I was thinking it could have just been an issue with the first model that we had and chose to buy another Hampton Bay model which was even more expensive. Soon after months, a similar trouble with the receiver happened again. Now, when I call customer satisfaction, they let me know my part is on back-order and they can ship it soon simply because it came in. Three months go by whilst still being no part.
Anytime I call (every 14 days) they still tell me it really is on back-order. I might strongly advise consumers to steer clear of Hampton Bay fans or fans with receivers and remotes altogether. Cleaning it once a to get fans without remotes and it is getting increasingly difficult. The ironic part offers some on the other fans in my house are incredibly of poor quality and still running, not an issue.
More info about hampton bay just go to this popular net page.
Using the lifetime warranty offered by HD, I believed this could be a no-brainer. Instead, it has been quite an event. My remodel was last 2005. From the first couple of years, my ceiling fan eliminate. If you do extensive, and that i do mean extensive research, I was able to uncover a 1-800 number for the Hampton Bay warranty department. Home Depot was virtually unhelpful with providing me using a number to take care of the condition. Luckily, I came across a telephone number online, strictly accidentally. After giving the warranty department while using model/serial number, they promptly diagnosed the problem and sent me out a whole new remote.
Soon after weeks, I finally received the brand new remote to discover it was not the problem. After playing phone tag once again, they diagnosed it a receiver problem inside fan and sent me another receiver. They said it had been straightforward to install and even though it was too difficult, it had not been a walk in the park either. After another year, the issue happened again. Now, after round 2 of messages or calls twelve months later, I enjoyed the fan for 1 more year therefore the frequent problem happened again. The fan wasn't even 3 years old. I chose to only purchase a brand new ceiling fan determined the one style I liked was by Hampton Bay again.
I was thinking it could have just been an issue with the first model that we had and chose to buy another Hampton Bay model which was even more expensive. Soon after months, a similar trouble with the receiver happened again. Now, when I call customer satisfaction, they let me know my part is on back-order and they can ship it soon simply because it came in. Three months go by whilst still being no part.
Anytime I call (every 14 days) they still tell me it really is on back-order. I might strongly advise consumers to steer clear of Hampton Bay fans or fans with receivers and remotes altogether. Cleaning it once a to get fans without remotes and it is getting increasingly difficult. The ironic part offers some on the other fans in my house are incredibly of poor quality and still running, not an issue.
More info about hampton bay just go to this popular net page.
